PRIVACY POLICY
We strive to provide high-quality recruitment services. Please read our Refund and Cancellation Policy carefully to understand your rights and responsibilities regarding payments and cancellations.
1. Cancellations
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For Job Seekers: Access to job-seeking services is typically free. If you have subscribed to any premium features, you may cancel your subscription at any time through your account settings.
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For Employers/Recruiters: You may cancel job postings or other paid services before they are published or go live. Once live, cancellations may not qualify for a refund.
2. Refund Policy
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Refunds are only issued under the following conditions:
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Technical issues on our platform prevent your service from being delivered.
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Duplicate payments were made in error.
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Refund requests must be submitted within 14 days of the payment date.
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Approved refunds will be processed within 7-10 business days and returned to the original payment method.
3. Non-Refundable Services
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Payments for services already rendered, including completed job postings, candidate matches, or access to databases, are non-refundable.
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Subscription fees for premium features are non-refundable once the subscription period has started.
4. How to Request a Refund
To request a refund or cancellation, please contact us with the following details:
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Full name
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Email address associated with your account
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Payment receipt or transaction ID
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Reason for the refund request
5. Changes to this Policy
We may update this Refund and Cancellation Policy at any time. Changes will be effective immediately upon posting on our website.